Shipping Policy

Shipping Rate

The Lingerie Shop’s standard courier service partner is Poslaju. Our shipping fee is flat rate of RM10 for West Malaysia and RM12 for East Malaysia. We offer FREE SHIPPING for order RM80 and above. Currently we only deliver order to customers within Malaysia. 

Shipping Time

Please allow 2-3 working days (exclude public holiday) for us to process your order. As soon as your order is ship out, courier service may take 3-5 working days to deliver your order. For customers in East Malaysia, please allow 5-9 days for order to reach your designated address.

Delivery Status

You may locate your parcel with tracking number via Your parcel delivery status will update within 24 hours after we drop off your order in poslaju. In the circumstances that you did not see any status update of your parcel delivery after 4 days of receiving your order confirmation email, please contact our customer care via email.  

Incorrect Delivery Address

Once your order has been confirmed it will be sent immediately to our warehouse to be picked, packed and shipped to the delivery address provided at Checkout. If you provided an incorrect delivery address, please contact customer service immediately.